Refund Policy

We sell downloadable software and subscriptions. Review plans and features on our pricing page and each product page before purchase.

• Within 14 days of your first subscription purchase, you may request a full refund if Pro features were not materially used (e.g. no device activation or protected exports).
• Repeat abuse, chargeback fraud, or Terms violations are not eligible.
• Contact us within 48 hours of an accidental renewal for discretionary review.

Email support@nexustools.tech with your Paddle transaction ID, account email, and reason. Approved refunds return to the original payment method, typically within 5–10 business days.

Cancelling a subscription stops future renewals; access continues until the end of the paid period. Cancellation alone does not refund the current period except where required by law.

For billing disputes, you may also use support channels listed on your Paddle receipt; we will assist with verification.